Thorpe-le-Soken station has no step free access. Interchange between trains here is possible if assistance is requested either on board or is pre-booked, however passengers arriving at the station who wish to travel on Greater Anglia train services are required to cross to the two platforms via a stepped footbridge. Mobility impaired passengers or those with heavy luggage are therefore advised to travel from Clacton-on-Sea or Kirby Cross stations.
Thorpe-le-Soken station has no step free access. Interchange between trains here is possible if assistance is requested either on board or is pre-booked, however passengers arriving at the station who wish to travel on Greater Anglia train services are required to cross to the two platforms via a stepped footbridge. Mobility impaired passengers or those with heavy luggage are therefore advised to travel from Clacton-on-Sea or Kirby Cross stations.
This station is a category C station according to ORR station classification system. https://www.orr.gov.uk/media/10955
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help points can be found at the following location(s):
Station not accessible from the road, taxi provided. Interchange assistance provided by station staff or conductor.
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Rail replacement bus services pick up and drop off at the entrance to the station carpark.
There are three cycle stands next to the station entrance, and a further 32 sheltered cycle parking spaces are located between the station entrance and the footbridge steps.