Station Details for Tottenham Hale

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  Step free access to all platforms

  This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

  Assistance meeting point is the Ticket Office or the Platform Supervisor's office on Platform 4 when the Ticket Office is closed

• Helpline: Yes
• Help Points: 1
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  Assistance is provided by station staff. Booking is recommended but assistance is available on a turn up and go basis. The station is staffed 24hrs.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Ticket Office

    .

    Meeting point is the ticket office when open. Please check opening times on National Rail Enquiries. Platforms staffed full time.

  • Supervisor's office (Platform 4)

    .

    Meet at the supervisor's office on platform 4 when the ticket office is closed, assistance provided by station staff.

• Staff Help:

  Assistance is provided by station staff. Booking is recommended but assistance is available on a turn up and go basis. The station is staffed 24hrs.

• Mobility set down: 1
• Accessible ticket counters:
  • Ticket buying and collection, main entrance. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, main entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Greater Anglia
• Ticket office:
  • Monday to Friday 06:10-19:10
  • Saturday 08:10-19:10
  • Sunday 08:10-19:10
• Ticket machines:
  • Ticket buying and collection, main entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Unisex accessible toilet, Platform 2. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Female toilet, Platform 2
  • Toilet, Platform 4
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Not served by rail replacement transport. Passengers to use Seven Sisters Station as an alternative; LUL Ticket Acceptance may be available.

  • Bus.

    Transport for London buses operate from outside the station

  • Underground.

    London UndergroundVictoria Line services

  • Airport.

    Train services direct to Stansted Airport on Stansted Express

  • Taxi.
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Tottenham Hale station

• Refreshments:

  Coffee shop Vending machines

• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• Lift, Platform 2&3 - Status: In service - Lift is currently available
• Lift, Platform 4 - Status: In service - Lift is currently available