Station Details for Tonbridge

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  This is a category A station. This station has step free access to all platforms - Step free access to the booking hall from Railway Approach Road. Steps and step free access via lifts down to all platforms from the booking hall. Step free access from the blue badge parking in Barden Road direct to platform 3 and 4 for services away from London. Step free access via the station overbridge and lifts to platforms 1 and 2 for services towards London, Redhill ( for Gatwick) and Tunbridge Wells.

• Helpline: Yes
• Help Points:

  On platform

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Ticket Office / Booking Hall

    .

    The ticket office/booking hall. Please check opening times on the National Rail Enquiries website.

  • Platform

    .

    Please wait at the platform shelter/seating in view of station/on-train staff and make yourself known when the train arrives, or access a help button.

• Staff Help: 1
• Mobility set down: 1
• Accessible ticket counters:
  • Ticket hall in concourse. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket hall in concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket machine in concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Southeastern
• Ticket office:
  • Monday to Friday 05:40-21:40
  • Saturday 05:40-21:10
  • Sunday 06:30-21:30

  • Assistance/Help available from station staff from First to Last trains.

• Ticket machines:
  • Ticket hall in concourse
  • Ticket machine in concourse
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Toilet, Platforms 1 & 2
  • Toilet, Platform 3 & 4
  • Unisex accessible toilet, Platform 3, 4. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Unisex accessible toilet, Platform 1, 2. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Front of the station (what 3 words: hunt.combining.navy)

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Taxi.
• CCTV available: Yes
• WiFi available:
• Refreshments:

  There is a buffet on platform 1 and 2 and also on platform 3 as well as Selecta vending machines

• Shops:

  newspapers

• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Short stay accessible parking
  • Station Car Park.
    Spaces:716.
    

    Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.  

    Important Accessibility Information Please note that there is no step-free access from the upper levels of the multi-storey car park in car park A. If you require step-free access, we recommend using the ground level or seeking alternative parking nearby.

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Platform 1&2 - Status: In service - Lift is currently available
• Platform 3&4 - Status: In service - Lift is currently available