Station Details for Totnes

Station Alerts

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Station Accessible information

• Step-free category:

  Step Free Category A Station - This station has step free access to both platforms via a liftbridge

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points: 1
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Monday to Friday 05:30-21:15
  • Saturday 05:30-21:15
  • Sunday 08:15-20:15
  • Meeting point: Ticket office.
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: Yes
• Passenger Assistance:
  • Ticket Office (Staffed station)

    The ticket office is located in the main station building situated between platform 1 and the main car park.

  • Platform (When Unstaffed)

    Make your way onto the platform. Onboard teams will assist you.

• Drop-off / pick-up points:

  • Set- Down / Pick up Points are available at the entrance to both platforms

  • Drop-off/pick-up

    The drop-off and/or pick-up point is on the same side of the road as the station

    This is a combined drop-off and pick-up point

    There is space for up to 3 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
  • Ticket buying and collection, platform 1

    There are ticket counters here

    There is a Low-Level counter here

    There are induction loops indicated at the low and high level counters

    There are no ticket machines here

• Accessible ticket machines:
  • Ticket buying and collection, south entrance. There is limited space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Station General information

• Station operator: Great Western Railway
• Ticket office:
  • Monday to Friday 07:25-16:10
  • Saturday 07:25-15:45
  • Sunday 09:25-17:00
• Ticket machines:
  • Ticket buying and collection, south entrance
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: Yes
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room
• First class lounge: No
• Staffing level: Full Time
• Information from staff:
  • Yes - from help point
• Staff assistance:
  • Meeting point: Ticket office.
• Toilets:
  • Toilet, Platform 2
  • Female toilet, Platform 1. This toilet is not accessed with a RADAR key. This toilet entry handles may be operated by some people
  • Unisex accessible toilet, east of southeast entrance. This toilet is not accessed with a RADAR key. This toilet entry handles may be operated by some people
  • Male toilet, east of southeast entrance
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Bus stop outside station building, platform 1 side.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Airport.

    Find out more about links from GWR stations to airports.

  • Port.

    Change at Plymouth.

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:
• Refreshments:

  Coffee shop/café on Platform 2. This café is not accessible.

• Shops:

  Coffee shop/café on Platform 2. This café is not accessible.

• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 36 spaces. Stands, Compounds.

  Platform 1

• Car parks:
  • Long stay accessible parking
  • Station Car Park.
    Spaces:145.
    

    Parking is free for valid blue badge holders.

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1 Platform 1 - Status: In service - Lift is currently available
• Lift 2 Platform 2 - Status: In service - Lift is currently available