Station Details for Thorpe Bay

Station Alerts

•  Un-booked assistance? No problem.

  This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.

Station Accessible information

• Step-free category: Category B1
  
  • Category B1
  • There are no lifts at the station, but step free access is available to both platforms from street level

• Helpline: Yes
• Help Points: 1
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Gateline (Staffed Hours)

    .

    Main entrance upside gateline. Gates are as soon as you enter the station, street level. Check staffed hours on National Rail Enquiries website.

  • Station Station Help Points (Outside Staffed Hours) Points

    .

    Outside of staffed hours, please use the help point to request assistance for your journey.

• Staff Help: 1
• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection, southeast entrance. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, northeast entrance. There is limited space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, southeast entrance east approach. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info:

Station General information

• Station operator: c2c
• Ticket office:
  • Monday to Friday 05:30-17:15
  • Saturday 07:00-15:15
  • Sunday 08:00-15:45
• Ticket machines:
  • Ticket buying and collection, northeast entrance
  • Ticket buying and collection, southeast entrance east approach
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Toilet, Platform 1
  • Toilet, Platform 2
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    c2c Rail Replacement on Acacia Drive/Station Road:

    • Buses to Southend/Pitsea at Bus Stop B, east of the Main Entrance (W3W ///taped.smooth.talent)
    • Buses to Shoeburyness at Bus Stop A, west of the Main Entrance (W3W ///minute.agenda.locker)

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Taxi.
• CCTV available: Yes
• WiFi available:

• Refreshments:

  Platform 1

• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:73
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available