Station Details for Torquay

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B1
  

  Step-free category B1 station - “Some step-free access to all platforms.”- This station has a degree of step free access to the platforms. Each platform has step free access to either road or car park dependent on direction of travel (see station map). Footbridge link between platforms. There is step free access between platforms through walking on the public street. 

• Helpline: Yes
• Help Points: 1
• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  Meeting point: Ticket office. For assistance outside of the station staffing operating hours, please make your way on to the platform and make yourself know to the onboard staff.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Ticket Office (Staffed Station)

    .

    The ticket office is located in the main station building situated between platform 1 and the short-stay car park by Rathmore road.

  • Platform (When unstaffed)

    .

    Make your way onto the platform. Onboard teams will assist you.

• Staff Help:

  Meeting point: Ticket office. For assistance outside of the station staffing operating hours, please make your way on to the platform and make yourself know to the onboard staff.

• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection, northeast entrance. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, platform 2. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Great Western Railway
• Ticket office:
  • Monday to Friday 07:10-17:00
  • Saturday 07:00-17:00
  • Sunday 09:40-17:10
• Ticket machines:
  • Ticket buying and collection, platform 2
• Collect online booked tickets: Yes
• Sheltered waiting available: No
• Staffing level: Part Time
• Toilets:
  • Unisex accessible toilet, Platform 1. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Toilet, Platform 1
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Bus stops on sea front (Torbay Road)

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Airport.

    Find out more about links from GWR stations to airports.

  • Car Hire.

    There is a Thrifty Car hire branch adjacent to the station entrance to platform 1

  • Taxi.
• CCTV available: Yes
• WiFi available:
• Refreshments:

  Coffee shop

• Shops:

  Coffee shop

• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: Yes
• Cycle storage available: No
• Car parks:
  • Accessible parking A
  • Long stay accessible parking
  • Station car park.
    Spaces:66
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available