Station Details for Trefforest

Station Alerts

• The lifts are out of order on platform 1 at Trefforest station.

Station Accessible information

• Step-free category: Category B2
  

  Category B2.

  Step free access to Platform 1 (to Cardiff) however the ramp from Park Street has a steep gradient.

  Step free access to Platform 2 (to Pontypridd) from the car park.

  Access between the platforms is via a footbridge with steps.

• Helpline: Yes
• Help Points: 1
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Platform

    .

    On the platform in view of the on-train staff.

• Staff Help:

  If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.

• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection, platform 1. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, platform 2. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection on Platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is printed information available

Station General information

• Station operator: Transport for Wales
• Ticket office:
  • Monday to Friday 06:00-18:00
  • Saturday 08:00-14:30
  • Sunday Unavailable
• Ticket machines:
  • Ticket buying and collection, platform 2
  • Ticket buying and collection on Platform 1
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Toilet. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    The rail replacement bus stop is at the station entrance on Park St, near the junction with Castle St.

• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:114
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• No lift information available