Station Details for Truro

Station Alerts

• All toilets on platform 2 are out of order at Truro station.

Station Accessible information

• Step-free category: Category B1
  

  Step Free Category B1 Station Step free access available to both platforms 1 & 2 from the main road side buildings. Access to platform 3 via the footbridges and level crossing.

• Helpline: Yes
• Help Points: 1
• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  Meeting point: Ticket office.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Ticket Office (Staffed station)

    .

    The ticket office is located in the main station building off of Station Road by the taxi rank and drop off point.

  • Passenger Assist Office (Staffed station)

    .

    The passenger assistance office is located by Platform 2.

• Staff Help:

  Meeting point: Ticket office.

• Mobility set down: 1
• Accessible ticket counters:
  • Ticket buying and collection, south entrance. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, south entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, platform 3. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is printed information available

Station General information

• Station operator: Great Western Railway
• Ticket office:
  • Monday to Friday 06:45-20:05
  • Saturday 06:40-19:05
  • Sunday 09:15-18:30
• Ticket machines:
  • Ticket buying and collection, south entrance
  • Ticket buying and collection, platform 3
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Unisex accessible toilet with baby change, Platform 2
  • Unisex accessible toilet with baby change, Platform 1. This toilet is not accessed with a RADAR key. This toilet entry handles may be operated by some people
  • Toilet, Platform 2
  • Toilet, Platform 3 (west building)
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Front of the station.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Airport.

    Find out more about links from GWR stations to airports.

  • Taxi.
• CCTV available: Yes
• WiFi available:

  Connect to "GWR Free Station WiFi"

• Refreshments:

  Café to Platform 2

• Shops:

  Café to Platform 2

• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: Yes
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Long stay accessible parking
  • Station Car Park.
    Spaces:150.
    

    Located in short stay to front of station

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available