Station Details for Totton

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  Step-free category B2 station - There is step-free access between platforms via the main road, c.600m distance.

• : B2
• Helpline:

  Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

• Help Points:

  Help points are available on all platforms

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
  • Monday to Friday 05:40-10:00
  • Weekends Unavailable
• Train Ramp: Ramps are available on the train to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Platform

    Wait at the platform Assisted Boarding Point, or on the platform in view of station/on-train staff and make yourself known when the train arrives

• Drop-off / pick-up points:

  • Drop off and pick up point on Station Road, eastern entrance

    The drop-off and/or pick-up point is on the same side of the road as the station

    This is a combined drop-off and pick-up point

    There is space for up to 5 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

  • Drop off and pick up point on Station Road, northern entrance

    This is a combined drop-off and pick-up point

    There is space for up to 3 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
  • Ticket buying and collection, main building

    There are ticket counters here

    There is no Low-Level counter here

    There are only induction loops at high-level ticket counters

    There are no ticket machines here

• Accessible ticket machines:
  • Ticket buying and collection on Platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Please contact our Customer Service Centre on 0345 6000 650

Station General information

• Station operator: South Western Railway
• Ticket office:
  • Monday to Friday 05:40-10:00
  • Saturday Unavailable
  • Sunday Unavailable
• Ticket machines:
  • Ticket buying and collection on Platform 1
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from help point
• Staff assistance:
  • Available
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    From Southampton : Commercial Road (A36) Bus Stop opposite McDonalds

    To Southampton: High Street. before A35 bypass junction

  • Bus.

    Information to plan your onward journey is available in a printable format here

• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Totton station

• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 24 spaces. Compounds, Lockers, Racks. Sheltered.

  Platforms 1 and 2

• Car parks:
  • Accessible parking
  • Totton Car Park.
    Spaces:11
• Taxi rank available: No
• Customer information screens:
  • Departure Screens

Station lift information

• No lift information available