Station Details for Twickenham

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  Step-free category A Station - This station has step-free access to all platforms.

• Helpline: Yes
• Help Points:

  Help points are available on all platforms

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving: There are tactile warnings on all platforms
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Gateline

    .

    The gateline is directly in front of you as you enter the station. Please speak to any member of staff on the gateline.

  • Platform

    .

    Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives

• Staff Help: 1
• Mobility set down: 1
• Accessible ticket counters:
  • Ticket buying and collection. There is no counter here
• Accessible ticket machines:
  • Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is no printed information available

Station General information

• Station operator: South Western Railway
• Ticket office:
  • Monday to Friday 06:40-20:20 Specific Hours
  • Saturday 06:40-20:20 Specific Hours
  • Sunday 07:40-19:10 Specific Hours
• Ticket machines:
  • Ticket buying and collection
• Collect online booked tickets: Yes
• Sheltered waiting available: No
• Staffing level: Part Time
• Toilets:
  • Female baby changing, concourse
  • Baby changing, Platform 2
  • Unisex accessible toilet, Platform 4 & 5. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Unisex accessible toilet, Platform 2 & 3. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Toilet, Platform 4 & 5
  • Toilet, Platform 2 & 3
  • Female toilet, Platform 4 & 5
  • Male toilet, Platform 4 & 5
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Towards Richmond and Strawberry Hill: London Road (A310) Bus Stop C outside station

    Towards Hounslow: Bus Stop on Whitton Road

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Twickenham station

• Refreshments: 1
• Shops: 1
• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Twickenham Car Park.
    Spaces:21.
    

    Parking is chargeable for all vehicles except registered Blue Badge holders.

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• Lift to Platform 2&3 - Status: In service - Lift is currently available
• Lift to Platform 4&5 - Status: In service - Lift is currently available