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Access to Platform 1 (to Bidston) is via a ramp with steps that is not suitable for wheelchair or mobility scooter users.
Step free access to Platform 2 (to Wrexham) via a ramp with handrails and a steep gradient.
Access between the platforms is via a roadbridge.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
On the platform in view of the on-train staff.
Contact our Customer Relations team directly via the Transport for Wales Website.
The rail replacement bus stop is a local bus stop near the station.
On Upton Road opposite the local shops.
The nearest bus stops are located across the road and to the left.