Station Details for Virginia Water

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  Step-free category A Station - This station has step-free access to all platforms. Platform 2, 3 and 4 via a lift.

• Helpline: Yes
• Help Points:

  Help points are available on all platforms.

• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Gateline

    .

    The gateline is directly in front of you as you enter the station. Please speak to any member of staff on the gateline.

  • Platform

    .

    Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.

• Staff Help:
• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection, north entrance. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, north entrance approach. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is no printed information available

Station General information

• Station operator: South Western Railway
• Ticket office:
  • Monday to Friday 06:10-18:00
  • Saturday 08:00-17:00
  • Sunday 09:00-15:00
• Ticket machines:
  • Ticket buying and collection, north entrance approach
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Toilet, Platform 1
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Station Forecourt, off Station Parade

  • Bus.

    Information to plan your onward journey is available in a printable format here

• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Virginia Water station

• Refreshments: 1
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Virginia Water Car Park.
    Spaces:85.
    

    Parking is chargeable for all vehicles except registered Blue Badge holders.

• Taxi rank available: No
• Customer information screens:
  • Departure Screens

Station lift information

• Lift 1 Platform 1 - Status: In service - Lift is currently available
• Lift 2 Platform 2&3 - Status: In service - Lift is currently available
• Lift 3 Platform 4 - Status: In service - Lift is currently available