Station Details for Watton-at-Stone

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  This is a Category B3 station: Step free access to platform 1 only (to London) via a ramp from the car park. General access to both platforms is via steps from the main entrance.

  The Assistance Meeting Point is at the front of the station, next to the ticket machine.

  This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.

• : B3
• Helpline:

  If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.

• Help Points:

  The Assistance Meeting Point is at the front of the station, next to the ticket machine.

• Induction Loop: There are no apparent induction loops
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
  • Monday to Friday 06:45-11:50
  • Saturday Unavailable
  • Sunday Unavailable
  • Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.
  • If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:
  • We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.
  • Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Assistance Meeting Point

    At the front of station next to ticket machine. If no staff are present, please contact staff at the ticket gates, ticket office or platform.

• Drop-off / pick-up points:

  • Located in the car park off Moorymead Close

  • Drop-off/pick-up

    The drop-off and/or pick-up point is on the same side of the road as the station

    This is a combined drop-off and pick-up point

    There is space for 1 vehicle at a time to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
• Accessible ticket machines:
• Printed local info: There is accessible printed information available
• Announcements: Announcements are only made visually
• Customer service notes:

  Assistance can be provided via the help points, located on the platforms, at all times of the day.

Station General information

• Station operator: Great Northern
• Ticket office:
  • Monday to Friday 06:45-11:50
  • Saturday Unavailable
  • Sunday Unavailable
• Ticket machines:
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: Yes
• Contactless cards: Yes
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from help point
• Staff assistance:
  • Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.
  • If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:
  • We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.
  • Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Please click the link for details regarding the rail replacement bus location.

    
    Rail Replacement Bus Map - Watton At Stone
• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 4 spaces. Stands. Sheltered.

  Located outside the main entrance.

  Cycles are left at owners risk. Abandoned cycles may be removed.

• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:19.
    

    Free parking is offered to all Blue Badge holders.

    Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks.

    If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.

• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available