Station Details for Westcliff

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B2
  

  There are no lifts at the station, but step free access is available to both platforms from street level

• Helpline: Yes
• Help Points: 1
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Gateline (Staffed Hours)

    .

    Upside gateline is as soon as you enter the station. Use slope for step free access. Check staffed hours on National Rail Enquiries website.

  • Station Help Points (Outside Staffed Hours) Points

    .

    Outside of staffed hours, please use the help point to request assistance for your journey.

• Staff Help: 1
• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection, south concourse. There is no counter here
  • Ticket buying and collection, northwest entrance approach. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, northwest entrance approach. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: c2c
• Ticket office:
  • Monday to Friday 05:45-16:45
  • Saturday 07:00-15:15
  • Sunday 07:30-15:00
• Ticket machines:
  • Ticket buying and collection, northwest entrance approach
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Toilet, east entrance (N)
  • Toilet, south concourse
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    c2c Rail Replacement on Station Road:

    • Buses to London at Bus Stop B across Station Road (W3W ///slang.salt.dating)
    • Buses to Southend at Bus Stop A in front of the Platform 1 Entrance (W3W ///fans.pines.shout)

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Taxi.
• CCTV available: Yes
• WiFi available:

• Refreshments:
• Shops:

  Newsagent

• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:46
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available