Station Details for Whitchurch (Hampshire)

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  Step-free category B3 Station. There is step-free access to Platform 2 (for trains towards Salisbury). Access to Platform 1 (for trains towards London) is only via stepped footbridge from Platform 2.

• : B3
• Helpline:

  Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

• Help Points:

  Help points are available on all platforms

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
• Train Ramp: Ramps are available on the train to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Platform

    Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.

• Drop-off / pick-up points:
• Accessible ticket counters:
  • Ticket buying and collection, ticket office

    There are ticket counters here

    The controls are at a suitable height for wheelchair users

• Accessible ticket machines:
  • Ticket buying and collection, east entrance. There is limited space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, south entrance approach. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Please contact our Customer Service Centre on 0345 6000 650

Station General information

• Station operator: South Western Railway
• Ticket office:
  • Monday to Friday 06:00-11:15
  • Saturday Unavailable
  • Sunday Unavailable
• Ticket machines:
  • Ticket buying and collection, east entrance
  • Ticket buying and collection, south entrance approach
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: Yes
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from help point
• Staff assistance:
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Bus stop at top of Approach Road.

  • Bus.

    Information to plan your onward journey is available in a printable format here

• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Whitchurch (Hants) station

• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 18 spaces. Lockers, Racks.

  Platform 2 and car park

• Car parks:
  • Accessible parking
  • Whitchurch Car Park .
    Spaces:55.
    

    Parking is chargeable for all vehicles except registered Blue Badge holders.

• Taxi rank available: No
• Customer information screens:
  • Departure Screens

Station lift information

• No lift information available