Station Details for West Ham

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  This station has step-free access via lifts to all platforms

• Helpline: Yes
• Help Points:
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • London Underground Gateline

    .

    Please make your way to the London underground gateline and speak to a member of staff.

• Staff Help: 1
• Mobility set down:

  Drop-off point close by with dropped kerb but no safe crossing.

• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket buying and collection, south concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is printed information available

Station General information

• Station operator: London Underground
• Ticket office:
• Ticket machines:
  • Ticket buying and collection, south concourse
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Unstaffed
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    c2c Rail Replacement along Manor Road in front of the Main Entrance:

    • Buses toward London at Bus Stop B in front of Elder House, south of Memorial Ave (W3W ///worker.picked.zealous)
    • Buses toward Barking/Southend at Bus Stop P adjacent to the station, north of Memorial Ave (W3W ///again.games.gone)

  • Underground.

    District, Hammersmith & City and Jubilee Lines. Also DLR services

  • Airport.

    Interchange at Canning Town for the DLR to London City. Interchange at Stratford National Rail services to Stansted.

  • Taxi.
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around West Ham station

• Refreshments:
• Shops:

  Nisa Local convenience store and Home & Beauty shop by entrance to station.

• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
• Taxi rank available: Yes
• Customer information screens:

Station lift information

• Lift 1 Concourse - Status: In service - Lift is currently available