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Step-free category B1 Station - This station has step-free access to all platforms.
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
Help points are available on all platforms
The ticket office is in the main entrance to the station. If no staff are available, make your way to the platform.
Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
Drop-off/pick-up at front of the station
The drop-off and/or pick-up point is on the same side of the road as the station
This is a combined drop-off and pick-up point
There is space for more than 5 vehicles to drop-off and/or pick-up
There is no Help Point close to the drop-off and/or pick-up point
There are ticket counters here
There is a Low-Level counter here
There are induction loops indicated at the low and high level counters
There are ticket machines here
There is space in front of the ticket machine to manoeuvre a wheelchair
The controls are at a suitable height for wheelchair users
Please contact our Customer Service Centre on 0345 6000 650
Station forecourt off King Street (A353)
Information to plan your onward journey is available in a printable format here
Gourmet Cafe.
Parking is chargeable for all vehicles except registered Blue Badge holders.