The lifts are out of order between platforms 5 and 6 and the entrance at Wigan North Western station. Customers who require step free access at this station should contact the Northern Customer Experience Centre on 0800 200 6060 for further assistance.
This station has step-free access to all platforms / the platform
Passenger Assist meeting point is the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Ticket Office
.Through the main entrance, the ticket office is directly on your left.
Passenger Assist meeting point is the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
The rail replacement bus pick up point can be found on the station car park.
Information to plan your onward journey is available in a printable format here.