Station Details for Westenhanger

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B3
  

  This is a category B3 station. Step free access to platform 1 for services to London from the car park. There is no step free access to Platform 2. Step access only via road overbridge for services away from London from platform 2. Unstaffed station. There are no station staff but there are staff to assist on the trains.

• Helpline: Yes
• Help Points:

  On platform

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Platform

    .

    Please wait at the platform shelter/seating in view of station/on-train staff and make yourself known when the train arrives, or access a help button.

• Staff Help: 1
• Mobility set down:
• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket machine, Platform 1. .
• Printed local info: There is no printed information available

Station General information

• Station operator: Southeastern
• Ticket office:

  • Unstaffed station

• Ticket machines:
  • Ticket machine, Platform 1
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Unstaffed
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Outside the station entrance.

    Westehanger is usually served by a minibus between Sandling and Westenhanger.

    If a full size bus needs to stop at Westenhanger, these will stop at the top of Stone Street. A full size bus will be shown in the Journey Planner as having a destination of Ashford or Dover.

    If you're travelling to or from this station and have additional assistance requirements, we recommend you contact our accessible travel team, send #Assist to 07866 002690 on WhatsApp or use the help point at the station so we can ensure appropriate transport is available for you.

  • Bus.

    Information to plan your onward journey is available in a printable format here

• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:10.
    

    Parking is free for disabled customers displaying a valid Blue Badge in any car parking space

• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available