Station Details for West Hampstead

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B1
  
• Helpline: Yes
• Help Points: 1
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  Customer service staff are available from start until end of service, 7 days a week

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Meeting point shown on station map.

    .
• Staff Help:

  Customer service staff are available from start until end of service, 7 days a week

• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection, south entrance approach. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, south entrance approach. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
  • Ticket buying and collection, south of entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
  • Ticket buying and collection, Concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: London Overground
• Ticket office:
  • Monday to Friday 07:00-11:00 16:00-18:45
  • Saturday 10:00-14:15
  • Sunday 11:15-14:45

  • This ticket office will be open at these revised hours until further notice due to the coronavirus pandemic.

• Ticket machines:
  • Ticket buying and collection, south entrance approach
  • Ticket buying and collection, south of entrance
  • Ticket buying and collection, Concourse
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Toilets available, but no further details provided
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Use Bus stop C in Broadhurst Gardens for eastbound services to Camden Road

    Use Bus stop A in West End Lane for westbound services to Richmond

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Underground.

    West Hampstead London Underground station (Jubilee line) is approximately 1 minutes' walk away.

    West Hampstead Thameslink station (National Rail) is approximately 2 minutes' walk away

  • Airport.

    West Hampstead Thameslink Station provides direct services to London Gatwick and London Luton airports.

• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around West Hampstead station

• Refreshments:
• Shops:

  High street shops

• Luggage storage: No
• Lost property: No
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• Lift 1 Platform 1 - Status: Unknown - Lift status unknown
• Lift 2 Platform 2 - Status: Unknown - Lift status unknown