Station Details for Whalley (Lancs)

Station Alerts

No station alerts

Station Accessible information

• Step-free category:
  • Category B Station

  Level access from the car park to Manchester Platform only. Separate stepped access to Clitheroe platform.

• : B3
• Helpline:

  Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.

  We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points:

  Platforms 1&2

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
• Train Ramp: Ramps are available on the train to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Platform

    Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.

• Drop-off / pick-up points:

  • No designated area is provided. Street set down only available.

  • Drop-off/pick-up

    The drop-off and/or pick-up point is on the same side of the road as the station

    This is a drop-off point only

    There is space for up to 5 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
• Accessible ticket machines:
• Printed local info: There is accessible printed information available
• Announcements: Announcements are only made audibly
• Customer service notes:

  08002006060

Station General information

• Station operator: Northern
• Ticket office:
• Ticket machines:
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Unstaffed
• Information from staff:
• Staff assistance:
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Pick Up / Drop Off in the station car park on The Sidings.

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    NB Station Road will be closed overnight at Whalley from 18:00 until 05:00. The work will commence on Wednesday 2 April, finishing on Friday 18 April. During these times it will not be possible for Rail replacement to serve the station. During this time, the pick up and drop off will be at the bus station from the far bus stop at the exit onto King Street.

  • Bus.

    Busline 0871 200 2233

• CCTV available: No
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: Compounds
• Car parks:
  • Station Car Park.
    Spaces:16
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available