Station Details for Willenhall

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

  The assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.

• : A
• Helpline: Available
• Help Points: 1
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
• Train Ramp: Ramps are available on the train to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • The assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
• Drop-off / pick-up points:
• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket Machine, Car Park. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket Machine, Platform. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available
• Announcements: Announcements are only made audibly
• Customer service notes:

  Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

  • Monday to Friday: 07:00 - 19:00
  • Saturday and Sunday: 08:00 - 16:00
  • Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

Station General information

• Station operator: West Midlands Railway
• Ticket office:
• Ticket machines:
  • Ticket Machine, Car Park
  • Ticket Machine, Platform
• Collect online booked tickets: Yes
• London fare zone: Zone 5
• Oyster card:
• Smartcard: No
• Contactless cards: Yes
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Unstaffed
• Information from staff:
  • Yes - from help point
• Staff assistance:
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Rail replacement vehicles will operate from the bus stop WB outside the main entrance of the station.

    Please check your destination before boarding.

    Please click here for walking directions from the station to the rail replacement bus stop.

  • Bus.

    Nearby bus stops are located on Bilston Street.

    • All buses are low floor and wheelchair accessible

• CCTV available: Yes
• WiFi available: available
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 10 spaces. Racks. Sheltered
• Car parks:
  • Accessible Parking
  • Station Car Park.
    Spaces:33
• Taxi rank available: No
• Customer information screens:
  • Announcements
  • Arrival Screens
  • Departure Screens

Station lift information

• No lift information available