Station Details for Wickford

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B2
  

  This station has step free access to each platform. HOWEVER PLEASE NOTE, not step free between platforms. Southend platform is step free from the car park and the London bound entrance is via Market avenue approximately 10 min walk away.

  This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

  Assistance meeting point is the ticket office.

• Helpline: Yes
• Help Points:

  Located on platform 2.

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:

  Mobile assistance teams operate within the area and can be available for booked assistance. Customers wanting to turn up and go can do so when the ticket office is open and will be assisted as soon as possible. Booking is recommended.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Ticket Office

    .

    Meeting point is the ticket office when staffed. Part time staffed station. Please check opening times on National Rail Enquiries.

  • Taxi

    .

    Outside mobile team hours, a taxi will be arranged. Please check operational times on National Rail Enquiries.

• Staff Help:

  Mobile assistance teams operate within the area and can be available for booked assistance. Customers wanting to turn up and go can do so when the ticket office is open and will be assisted as soon as possible. Booking is recommended.

• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection, north entrance. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, platform 4. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, north entrance. There is limited space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info:

Station General information

• Station operator: Greater Anglia
• Ticket office:
  • Monday to Friday 05:55-20:00
  • Saturday 06:00-19:30
  • Sunday 08:10-19:30
• Ticket machines:
  • Ticket buying and collection, platform 4
  • Ticket buying and collection, north entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Female toilet, Platform 1 & 2
  • Male toilet, Platform 1 & 2
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Substitute bus services call at the bus stop at station entrance

  • Bus.

    Local Bus stops outside station.  Wickford is a PlusBus location click here to see the PlusBus map

  • Taxi.
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Wickford station

• Refreshments:

  Coffee kiosk

• Shops:

  Coffee Link

• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:416
  • Premium Bay.
    Spaces:11
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• No lift information available