Station Details for Willesden Junction

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B1
  

  Two lifts provide step-free access from the main (Old Oak Lane) entrance to all platforms. Please note: there is no step-free access at the Harrow Road entrance

• Helpline: Yes
• Help Points: 1
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving: There are tactile warnings on all platforms
• Wheelchairs Available: No
• Passenger Assistance:

  • Meeting point shown on station map.

    .
• Staff Help: 1
• Mobility set down:

  Outside the main (Old Oak Lane) entrance

• Accessible ticket counters:
  • Ticket buying and collection, east entrance. There is a Low-Level counter here
  • Ticket buying and collection, west entrance. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, east entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, west entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is accessible printed information available

Station General information

• Station operator: London Overground
• Ticket office:
  • Monday to Friday 06:30-20:15 Specific Hours
  • Saturday 06:30-20:15 Specific Hours
  • Sunday 09:15-18:30 Specific Hours
• Ticket machines:
  • Ticket buying and collection, east entrance
  • Ticket buying and collection, west entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Unisex accessible toilet, Platform 2 & 3. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Male toilet, Platform 2 & 3
  • Toilet, Platform 2 & 3
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Use Bus stop N in Station Approach for eastbound services to Camden Road

    Use Bus stop N in Station Approach for westbound services to Richmond

  • Bus.

    Served by London Buses routes 18, 220, 228, 266 and 487. All bus stops are clearly signed from the station

  • Underground.

    There is a frequent London Underground (Bakerloo line) service from this station

  • Airport.

    Heathrow - change at Clapham Junction for Feltham Railair link Gatwick or Luton - Change at West Hampstead for trains to Luton Airport Stansted - Change at Stratford

• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Willesden Junction station

• Refreshments:

  Coffee shops with indoor seating are located on Platforms 3 and 4

• Shops:

  A photo booth is located at the main (Old Oak Lane) ticket hall

• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• Lift Platforms 1 to 3 - Status: In service - Lift is currently available
• Lift Platforms 4&5 - Status: In service - Lift is currently available