Station Details for Wimbledon

Station Alerts

• The lifts are out of order between platforms 5 and 6 and the rest of the station at Wimbledon station.

Station Accessible information

• Step-free category:

  Step-free category A Station - This station has step-free access to all platforms.

• : A
• Helpline:

  Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

• Help Points:

  Help points are available on all platforms

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Monday to Friday 24 Hours
  • Saturday 24 Hours
  • Sunday 24 Hours
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: Yes
• Passenger Assistance:
  • Gateline

    The gateline is directly in front of you as you enter either side of the station. Please speak to any member of staff on the gateline.

  • Platform

    Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.

• Drop-off / pick-up points:
• Accessible ticket counters:
  • Ticket hall in concourse

    There are ticket counters here

    There is a Low-Level counter here

    There are induction loops indicated at the low and high level counters

    There are ticket machines here

    There is space in front of the ticket machine to manoeuvre a wheelchair

    The controls are at a suitable height for wheelchair users

• Accessible ticket machines:
  • Ticket hall in concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket machines at west entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Please contact our Customer Service Centre on 0345 6000 650

Station General information

• Station operator: South Western Railway
• Ticket office:
  • Monday to Friday 06:45-20:00
  • Saturday 06:45-20:00
  • Sunday 07:45-18:30
• Ticket machines:
  • Ticket hall in concourse
  • Ticket machines at west entrance
• Collect online booked tickets: Yes
• London fare zone: Zone 3
• Oyster card: Available
• Smartcard: Yes
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room on platform 1
  • Waiting room on platform 6
• First class lounge: No
• Staffing level: Full Time
• Information from staff:
  • Yes - from information point
• Staff assistance:
  • Available
• Toilets:
  • Female toilet, concourse, Platforms 1-4
  • Male toilet, concourse, Platforms 1-4
  • Unisex accessible toilet, concourse, Platforms 1-4. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    To Raynes Park: Alexandra Road (B235) Bus Stop B

    To Clapham Junction: Alexandra Road (B235) Bus Stop A

    Terminating services from Raynes Park / Surbiton: Wimbledon Bridge (A219) in front of station

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Wimbledon station

• Refreshments:

  Main concourse  - AMT coffee offers hot and cold drinks, light snacks. Digby's - hot and cold drinks, cakes and sweet and savoury pastries. Overbridge - Savannah and Snoggys both offer a choice of South African delicatessen and specialities. Platform 8 - Starbucks Coffee offering hot and cold drinks, light snacks.

• Shops: 1
• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 108 spaces. Stands, Racks. Sheltered
• Car parks:
  • Accessible parking
  • Wimbledon Car Park .
    Spaces:40.
    

    Parking is chargeable for all vehicles except registered Blue Badge holders.

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens

Station lift information

• Lift 1 Platform 5&6 - Status: In service - Lift is currently available
• Lift 2 Platform 7&8 - Status: In service - Lift is currently available
• Lift 3 Platform 9&10 - Status: Out of service - Lift status unknown