Station Details for Workington

Station Alerts

No station alerts

Station Accessible information

• Step-free category:
  • Category C station

  Level access to both platforms via staff operated foot crossing only with staff assistance during staffing hours. Otherwise short flight of steps onto Barrow platform with stepped footbridge onto Carlisle platform.

  To find our more about travelling around this station, please see the 360 map click here

• : C
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points:
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:30-23:00
  • Sunday 08:45-22:15
  • This station is staffed from the First to Last Train
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Ticket Office

    Hours on National Rail Enquiries website. Outside staffed hours seek assistance from Conductor on your train service or call customer support team.

  • Passenger Assistance Meeting Point

    Seating with black and yellow signage available in ticket office. Please check in with station team. Operational within staffed hours.

  • Platform

    Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.

• Drop-off / pick-up points:

  • No designated area is provided. The station front may be used for set down purposes.

  • Drop-off/pick-up

    The drop-off and/or pick-up point is on the same side of the road as the station

    This is a drop-off point only

    There is space for up to 5 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
  • Ticket buying and collection

    There are ticket counters here

    There is a Low-Level counter here

    There are induction loops indicated at the low and high level counters

    There are ticket machines here

    There is space in front of the ticket machine to manoeuvre a wheelchair

    The controls are at a suitable height for wheelchair users

• Accessible ticket machines:
  • Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  08002006060

Station General information

• Station operator: Northern
• Ticket office:
  • Monday Tuesday Wednesday Thursday Friday Saturday 05:30-23:00
  • Sunday 08:45-22:15
• Ticket machines:
  • Ticket buying and collection
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: Yes
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room
• First class lounge: No
• Staffing level: Full Time
• Information from staff:
• Staff assistance:
  • This station is staffed from the First to Last Train
• Toilets:
  • Unisex accessible toilet, south entrance. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Unisex accessible toilet, Platform 2. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Rail replacement services pick up/drop off at the bus stop outside the front of the station.

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    Workington
  • Bus.

    Busline 0871 200 2233

• CCTV available: No
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 20 spaces. Stands.

  On the platform

• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:6
• Taxi rank available: No
• Customer information screens:
  • Departure Screens

Station lift information

• No lift information available