Station Details for Whittlesford Parkway

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B2
  

  This station has step free access to each platform. HOWEVER PLEASE NOTE, it is not step free between platforms (stepped footbridge only, or via a long road route). Cambridge bound platform is from Station Road West and London bound from Station Road East. It is approximately 1.7 miles road trip between platforms.

  This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

  Assistance meeting point is the ticket office.

• Helpline: Yes
• Help Points:
• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:

  Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Cambridge (10 miles north). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Ticket Office

    .

    Meeting point is the ticket office when staffed. Part time staffed station. Please check opening times on National Rail Enquiries.

  • Taxi

    .

    Taxi can be provided when ticket office closed.

• Staff Help:

  Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Cambridge (10 miles north). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.

• Mobility set down: 1
• Accessible ticket counters:
  • Ticket buying and collection, lower east entrance. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, platform 2. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, platform 1. There is limited space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info:

Station General information

• Station operator: Greater Anglia
• Ticket office:
  • Monday to Friday 06:00-13:30
  • Saturday 06:00-13:30
  • Sunday Unavailable
• Ticket machines:
  • Ticket buying and collection, platform 2
  • Ticket buying and collection, platform 1
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Substitute bus services stop in the station car park

  • Bus.

    Local Buses

• CCTV available: No
• WiFi available:

  Find WiFi Hotspots around Whittlesford Parkway station

• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Short stay accessible parking A
  • Short stay accessible parking B
  • Station Car Park.
    Spaces:348.
    

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Arrival Screens

Station lift information

• No lift information available