Station Details for Wembley Central

Station Alerts

• Step-free access is currently unavailable between platform 5 and the concourse at Wembley Central station.

Station Accessible information

• Step-free category: Category A
  

  Step-free access lifts are available between the ticket hall and all platforms. Ramps are available for London North Western Railway, London Underground, Southern and London Overground. Due to a short platform. customers on Southern services travelling to Wembley Central should travel in the front seven coaches only. Please note that lifts to platforms 5 and 6 (London North Western and Southern services) are unavailable and not expected to be returned to service until January 2026.

• Helpline: Yes
• Help Points: 1
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Gateline

    .

    Please make your way to the gateline for the underground and speak to a member of staff.

• Staff Help: 1
• Mobility set down:
• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is printed information available

Station General information

• Station operator: London Underground
• Ticket office:

  • Ticket office will be open on a Sunday on Event days

• Ticket machines:
  • Ticket buying and collection
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Toilet, lower concourse
  • Unisex accessible toilet, west building. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Unisex accessible toilet, west building. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Toilet, upper concourse
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Replacement buses serve stops near the station entrance. Buses towards Harrow & Wealdstone serve stops to the west of the main station entrance on the same side of the road, and buses towards Queens Park serve stops on the opposite side of the road to the station

  • Bus.

    Please visit Tfl.gov.uk for details of London bus routes and destinations served.

  • Underground.

    Bakerloo Line trains between Harrow & Wealdstone and Queens Park stop at the station.

  • Airport.

    Interchange available on Southern services to Gatwick Airport.  Services will not be direct.

• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Wembley Central station

• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
• Taxi rank available: No
• Customer information screens:
  • Arrival Screens
  • Announcements
  • Departure Screens

Station lift information

• Lift from Ticket Hall to Platform 1 - Status: In service - Lift is currently available
• Lift from Ticket Hall to Platforms 2&3 - Status: Unknown - Lift status unknown
• Lift from Ticket Hall to Platform 6 - Status: In service - Lift is currently available