Station Details for Wilmslow

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B1
  
  • Category A Station
  • Scooter Friendly Station

  This station only has tactile paving on platforms 1, 3 and 4 only - Access to Manchester and Crewe platforms by means of subway from booking hall and ramp to each platform. Access to Manchester Airport platform from rear car park via ramp. Use help point button to call assistance to unlock the gate onto the platform.

  To find our more about travelling around this station, please see the 360 map click here

• Helpline: Yes
• Help Points:
• Induction Loop: There are no apparent induction loops
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  Staff help available from 0500 to midnight everyday.

• Train Ramp: 1
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Ticket Office

    .

    Located in the station building at the station front. See National Rail Enquiries website for office hours.

  • Platform

    .

    Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.

• Staff Help:

  Staff help available from 0500 to midnight everyday.

• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection, east concourse. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, south access route. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Northern
• Ticket office:
  • Tuesday Wednesday Thursday Friday 06:00-20:00
  • Saturday 07:00-20:00
  • Sunday 08:00-19:00
• Ticket machines:
  • Ticket buying and collection, south access route
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Toilet, entrance
  • Unisex accessible toilet, entrance. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Pick up & drop off from the bus stop in the station car park

    What3words - small.fall.prep

  • Bus.

    Busline 0871 200 2233

• CCTV available: Yes
• WiFi available:
• Refreshments:

   small coffee shop located adjacent to station entrance.

• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: Yes
• Cycle storage available: No
• Car parks:
  • Short stay accessible parking
  • Station Car Park.
    Spaces:120
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available