Station Details for Walthamstow Queen's Road

Station Alerts

• Un-booked assistance? No problem.

  This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

Station Accessible information

• Step-free category: Category B2
  

  B2 station category. Both platforms are accessible via ramps. Both platforms are linked by a footbridge.

• Helpline: Yes
• Help Points:

  help point on each platform. Gives recorded train information, also emergency calls can be made

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:

  Customer service staff are available from start until end of service, 7 days a week

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Meeting point shown on station map.

    .
• Staff Help:

  Customer service staff are available from start until end of service, 7 days a week

• Mobility set down: 1
• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket buying and collection, south entrance approach. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, footbridge. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is accessible printed information available

Station General information

• Station operator: London Overground
• Ticket office:
• Ticket machines:
  • Ticket buying and collection, south entrance approach
  • Ticket buying and collection, footbridge
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Rail replacement buses do not serve this station. Please walk 9 minutes to Walthamstow Central bus station stop C for eastbound services to Barking

    For westbound services, please take the Victoria line to Seven Sisters from Walthamstow Central and change for rail replacement bus services from stop A in Seven Sisters Road.

  • Underground.

    Walthamstow Central London Underground (Victoria line)/National Rail station is approximately 5 minutes' walk away.

• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: No
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• No lift information available