Station Details for Winchfield

Station Alerts

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Station Accessible information

• Step-free category:

  Step-free category B2 station - This station has level access from the main entrance to Platform 1 (for trains towards London). There is step-free access from Beauclerk Green to Platform 2 (for trains towards Basingstoke) via a short ramp at a gradient of approximately 1:10, and a separate entrance. There is no step-free access between platforms.

• : B2
• Helpline:

  Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

• Help Points:

  Help points are available on all platforms

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
• Train Ramp: Ramps are available on the train to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Platform

    Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.

• Drop-off / pick-up points:
• Accessible ticket counters:
  • Ticket office via main entrance

    There are ticket counters here

    There is no Low-Level counter here

    There are only induction loops at high-level ticket counters

    There are ticket machines here

• Accessible ticket machines:
  • Ticket office via main entrance. .
  • Ticket buying and collection, north access route. There is limited space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Please contact our Customer Service Centre on 0345 6000 650

Station General information

• Station operator: South Western Railway
• Ticket office:
  • Monday to Friday 06:10-12:00
  • Saturday 08:00-12:00
  • Sunday Unavailable
• Ticket machines:
  • Ticket office via main entrance
  • Ticket buying and collection, north access route
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: Yes
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from ticket office
  • Yes - from help point
• Staff assistance:
• Toilets:
  • Unisex accessible toilet, in ticket hall on Platform 1. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Station Forecourt off Station Road

  • Bus.

    'The Hartley Wintney Community Bus provides seven commuter services a day, Monday to Friday, to and from the village and Winchfield Station at peak hours.  A timetable is displayed at this station and is available from www.hartleywintney.org.uk or 01252 845152.'

    Information to plan your onward journey is available in a printable format here

• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Winchfield station

• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 50 spaces. Stands, Lockers. Sheltered.

  Cycle stands are located on platform 1

• Car parks:
  • Long stay accessible parking
  • Accessible parking
  • Winchfield Car Park .
    Spaces:320.
    

    Parking is chargeable for all vehicles except registered Blue Badge holders.

• Taxi rank available: No
• Customer information screens:
  • Departure Screens

Station lift information

• No lift information available