The ticket office at Winnersh will be closed on Tuesday 21 and Friday 24 July 2026.
Access to the London bound platform is via a steep slope, which may not be suitable for all wheelchair and scooter users. Please contact our Assisted Travel team for more information on 0800 52 82 100
Step-free category B2 Station - Long ramps to platforms at gradient of approx 1:15. Some customers may need assistance accessing the ramps. Access between platforms via street.
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Help points are available on all platforms
Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
There are ticket counters here
There is no Low-Level counter here
There are only induction loops at high-level ticket counters
There are ticket machines here
There is space in front of the ticket machine to manoeuvre a wheelchair
The controls are at a suitable height for wheelchair users
Please contact our Customer Service Centre on 0345 6000 650
To Wokingham: Reading Road (A329) Bus Stop opposite Sainsburys
To Reading: Reading Road (A329) Bus Stop outside Sainsburys
Information to plan your onward journey is available in a printable format here
Find WiFi Hotspots around Winnersh station