Station Details for Wool

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Step-free category: Category B1
Step-free category B1 Station - Short ramps at approx 1:10 gradient to both platforms via separate entrances (Platform 1 ramp is steeper towards the top for approx 1m). Step-free access between platforms via street and full-barrier level crossing.
Helpline: Yes
Help Points:
Help points are available on all platforms
Induction Loop: Induction loops are throughout this station
Accessible Toilets: No
Changing Places: No
Staff Assistance:
Train Ramp:
Tactile Paving:
Wheelchairs Available: No
Passenger Assistance:
- Platform
  .
  Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
Staff Help:
Mobility set down: 1
Accessible ticket counters:
- Ticket buying and collection. There is a Low-Level counter here
Accessible ticket machines:
Printed local info: There is printed information available

Station operator: South Western Railway
Ticket office:
- Monday to Friday 06:00-11:00
- Saturday 09:00-13:00
- Sunday Unavailable
Ticket machines:
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Part Time
Toilets:
- Male toilet, Platform 2
- Female toilet, Platform 2
Baby changing available: No
Transport links:
- Replacement Bus.
  Station Road (B3071) Bus Stop outside Station
- Bus.
  Information to plan your onward journey is available in a printable format here
- Taxi.
CCTV available: Yes
WiFi available:
Find WiFi Hotspots around Wool station
Refreshments:
Shops:
Luggage storage: No
Lost property: Yes
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
- Accessible parking
- Wool Car Park.
  Spaces:11
Taxi rank available: Yes
Customer information screens:
- Departure Screens