Station Details for West Ruislip

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  Step-free access is only available between the main car park and Chiltern Railways platform 4 (towards Marylebone / West Ealing) via a level entrance. No step-free access is available to northbound Chiltern Railways services or London Underground trains.

• : C
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points: 1
• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
  • Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:30-01:00
  • Sunday 07:00-00:00
  • Ticket office staff will assist wherever possible. Please note that the advertised availability of staff may differ from time to time without notice due to local arrangements or staff sickness. London Underground staff are at the station when trains are running.
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Gateline

    Please make your way to the gateline for the underground and speak to a member of staff.

• Drop-off / pick-up points:
• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, entrance approach. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  TfL Customer Services - 0343 222 1234

Station General information

• Station operator: London Underground
• Ticket office:
• Ticket machines:
  • Ticket buying and collection
  • Ticket buying and collection, entrance approach
• Collect online booked tickets: Yes
• London fare zone: Zone 6
• Oyster card:

  Oyster cards are only valid for journeys towards London.

• Smartcard: No
• Contactless cards: Yes
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room
• First class lounge: No
• Staffing level: Unstaffed
• Information from staff:
  • Yes - from information point
• Staff assistance:
  • Ticket office staff will assist wherever possible. Please note that the advertised availability of staff may differ from time to time without notice due to local arrangements or staff sickness. London Underground staff are at the station when trains are running.
• Toilets:
  • Toilet, south concourse
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Chiltern Railways replacement buses stop in the main station car park, adjacent to Platform 4. London Underground replacement buses stop outside the station.

  • Bus.

    Bus services 278 U1 and U10 leave from the front of the station.

  • Underground.

    Served by the Central Line

• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around West Ruislip station

• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 10 spaces. Stands.

  Free cycle storage for ticket holders is available on Platform 4.

• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:136.
    

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

• Taxi rank available: No
• Customer information screens:
  • Announcements
  • Arrival Screens
  • Departure Screens

Station lift information

• No lift information available