Station Details for West Allerton

Station Alerts

No station alerts

Station Accessible information

• Step-free category:
  • Category C Station

  Platform access via 23cm step down out of ticket office, two flights of 33 steps in total with rest landings down to all platforms.

  To find our more about travelling around this station, please see the 360 map click here

• : C
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points:

  Located on all platforms. Links for current train running and for emergencies.

• Induction Loop: There are no apparent induction loops
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
  • Monday to Friday 05:55-23:40
  • Saturday 05:55-23:40
  • Sunday 08:40-23:25 Unavailable
• Train Ramp: Ramps are available on the train to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Ticket Office

    Located in the Ticket hall entrance from Booker Avenue. see National Rail Enquiries website for office hours.

  • Platform

    Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.

• Drop-off / pick-up points:
• Accessible ticket counters:
  • Ticket buying and collection

    There are ticket counters here

    There is no Low-Level counter here

    There are only induction loops at high-level ticket counters

    There are ticket machines here

    There is space in front of the ticket machine to manoeuvre a wheelchair

    The controls are at a suitable height for wheelchair users

• Accessible ticket machines:
  • Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  08002006060

Station General information

• Station operator: Northern
• Ticket office:
  • Monday Tuesday Wednesday Thursday Friday Saturday 05:55-23:50
  • Sunday 09:45-17:30 Unavailable
• Ticket machines:
  • Ticket buying and collection
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: Yes
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Full Time
• Information from staff:
• Staff assistance:
  • Available
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Rail replacement services pick up/drop off on Booker Avenue. Adjacent to the station entrance for services towards Liverpool and opposite the station entrance for services towards Warrington.

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    West Allerton
  • Bus.

    Bus stop 200yards from station. Busline 0871 200 2233

• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around West Allerton station

• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage:
• Car parks:
• Taxi rank available: No
• Customer information screens:

Station lift information

• No lift information available