Station Details for Westbury

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  Step Free Category A Station - This station has step free access to all platforms via subway and the lifts

• Helpline: Yes
• Help Points: 1
• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  Meeting point: Ticket office or platform office on platform 2.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Ticket Office (Staffed Station)

    .

    The ticket office is located in the main station building situated between platforms 2 and 3.

• Staff Help:

  Meeting point: Ticket office or platform office on platform 2.

• Mobility set down:

  No specific area.Assisted Travel meeting point - Booking office main entrance. Please notify a member of staff.

• Accessible ticket counters:
  • Ticket buying and collection. There is no counter here
• Accessible ticket machines:
  • Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Great Western Railway
• Ticket office:
  • Monday to Friday 06:50-17:00
  • Saturday 07:40-13:40
  • Sunday 11:35-18:00 08:30-18:00

  • Sunday Winter and Summer times included

• Ticket machines:
  • Ticket buying and collection
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Toilet, Platform 2 & 3
  • Unisex accessible toilet, south concourse
  • Unisex accessible toilet, south concourse. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Toilet, Platform 1
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Front of the station.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Airport.

    Find out more about links from GWR stations to airports.

  • Taxi.
• CCTV available: Yes
• WiFi available:

  Connect to "GWR Free Station WiFi"

• Refreshments: 1
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: Yes
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Long stay accessible parking
  • Station Car Park.
    Spaces:321
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1 Platform 1 - Status: In service - Lift is currently available
• Lift 2 Platform 2 - Status: In service - Lift is currently available