Station Details for Weston-super-Mare

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B2
  

  Step Free Category B2 station. This station has a degree of step free access as both platforms can be approached via adjacent roads to access step free however the Taunton bound platform can only be accessed on the station via a step bridge.

• Helpline: Yes
• Help Points: 1
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  Meeting point: Ticket office.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Ticket Office (Staffed station)

    .

    The ticket office is located in the main station building situated by platform 2. Access via Neva road.

  • Platform (When Unstaffed)

    .

    Make your way onto the platform. Onboard teams will assist you.

• Staff Help:

  Meeting point: Ticket office.

• Mobility set down:

  No specific area.Assisted Travel meeting point - customer assistance office platform 2. Please notify a member of staff.

• Accessible ticket counters:
  • Ticket buying and collection, west entrance. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, west entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
  • Ticket buying and collection, south entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Great Western Railway
• Ticket office:
  • Monday to Friday 06:10-17:45
  • Saturday 06:10-17:45
  • Sunday 10:20-18:20
• Ticket machines:
  • Ticket buying and collection, west entrance
  • Ticket buying and collection, south entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Unisex accessible toilet, east entrance (N). This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Toilet, east entrance (N)
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Front of the station.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Airport.

    Find out more about links from GWR stations to airports.

  • Taxi.
• CCTV available: Yes
• WiFi available:
• Refreshments:

  Cafe

• Shops:

  Cafe

• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: Yes
• Cycle storage available: No
• Car parks:
  • Long stay accessible parking
  • Station Car Park.
    Spaces:120
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available