Station Details for Wood Street

Station Alerts

• Un-booked assistance? No problem.

  This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

Station Accessible information

• Step-free category: Category C
  

  There is no step free access to platforms.

• Helpline: Yes
• Help Points:

  Located on the concourse, and on platforms 1 and 2.

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:

  Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Meeting point shown on station map.

    .
• Staff Help:

  Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.

• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: London Overground
• Ticket office:
  • Monday to Friday 06:30-10:00
• Ticket machines:
  • Ticket buying and collection
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Use Bus stop V in Wood Street for northbound services to Chingford

    Use Bus stop L in Wood Street for southbound services to Liverpool Street

  • Bus.

    Transport for London buses operate from outside the station

• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Wood Street station

• Refreshments:

  Cold drinks vending machine Food vending machine

• Shops:
• Luggage storage: No
• Lost property: No
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• No lift information available