Station Details for Wood Street

Station Alerts

• Un-booked assistance? No problem.

  This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

Station Accessible information

• Step-free category:

  There is no step free access to platforms.

• : C
• Helpline: Available
• Help Points:

  Located on the concourse, and on platforms 1 and 2.

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
  • Monday to Friday 06:00-17:40
  • Saturday 06:00-17:40
  • Sunday 08:00-15:40
  • Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Meeting point shown on station map.
• Drop-off / pick-up points:
• Accessible ticket counters:
  • Ticket buying and collection

    There are ticket counters here

    There is a Low-Level counter here

    There are no induction loops indicated at this counter

    There are ticket machines here

    There is space in front of the ticket machine to manoeuvre a wheelchair

    The controls are at a suitable height for wheelchair users

• Accessible ticket machines:
  • Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  0343 222 1234

Station General information

• Station operator: London Overground
• Ticket office:
  • Monday to Friday 06:30-10:00
• Ticket machines:
  • Ticket buying and collection
• Collect online booked tickets: Yes
• London fare zone: Zone 4
• Oyster card: Available
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from help point
• Staff assistance:
  • Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Use Bus stop V in Wood Street for northbound services to Chingford

    Use Bus stop L in Wood Street for southbound services to Liverpool Street

  • Bus.

    Transport for London buses operate from outside the station

• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Wood Street station

• Refreshments:

  Cold drinks vending machine Food vending machine

• Shops:
• Luggage storage: No
• Lost property: No
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 4 spaces. Stands.

  Located outside station

• Car parks:
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• No lift information available