Station Details for Whitby

Station Alerts

• Whitby ticket office temporarily closed.

  The ticket office at Whitby is temporarily closed, we apologise for any inconvenience caused. If you need any assistance, please call our Customer Experience Centre 24/7 on 0800 200 6060

Station Accessible information

• Step-free category: Category A
  
  • Category A Station

  Both platforms are step free.

  To find our more about travelling around this station, please see the 360 map click here

• Helpline: Yes
• Help Points:
• Induction Loop: There are no apparent induction loops
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
• Train Ramp:
• Tactile Paving: There are tactile warnings on all platforms
• Wheelchairs Available: No
• Passenger Assistance:

  • Platform

    .

    Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.

• Staff Help:
• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection, east entrance. There is no counter here
• Accessible ticket machines:
  • Ticket buying and collection on Platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Northern
• Ticket office:
  • Monday Tuesday Wednesday Thursday Friday Saturday 08:30-16:00 Specific Hours
  • Sunday Unavailable

  • Please note the ticket office is closed between 1300-1330

• Ticket machines:
  • Ticket buying and collection on Platform 1
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Unstaffed
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Pick Up/Drop Off at the bus Shelter on Langbourne Road by the Co-Op.

    What3words - escape.cheeks.momentous

  • Bus.

    Busline 0871 200 2233

  • Taxi. There is taxi provision
• CCTV available: No
• WiFi available:
• Refreshments: 1
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Long stay accessible parking
  • Short stay accessible parking
  • Station Car Park - Charges apply between 00.00 - 23.59 every day.
    Spaces:48
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available