Station Details for Wivelsfield

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B3
  

  This is a Category B3 station: Step free access to platform 2 (to Brighton/Lewes) via ramp accessed from Gordon Road. Steps only to platform 1 (to London). No step free access between platforms.

  The Assistance Meeting Point is between the booking hall and the subway entrance.

• Helpline: Yes
• Help Points:

  The Assistance Meeting Point is between the booking hall and the subway entrance.

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.

  If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:

  • pressing the 'emergency & assisted travel' Help Point button
  • calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only
  • texting us on 07970 511077

  We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.

  Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Assistance Meeting Point

    .

    Between the booking hall and subway entrance. If no staff are present, please contact staff at the ticket gates, ticket office or platform.

• Staff Help:

  Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.

  If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:

  • pressing the 'emergency & assisted travel' Help Point button
  • calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only
  • texting us on 07970 511077

  We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.

  Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.

• Mobility set down:

  Located at the accessible entrance to platform 2

• Accessible ticket counters:
  • Ticket buying and collection, northeast entrance. There is no counter here
• Accessible ticket machines:
  • Ticket buying and collection, south entrance access route. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info:

Station General information

• Station operator: Southern
• Ticket office:
  • Monday to Friday 06:10-19:35
  • Saturday 06:10-19:35
  • Sunday 09:10-16:45
• Ticket machines:
  • Ticket buying and collection, south entrance access route
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Toilet. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Please click the link for details regarding the rail replacement bus location.

    
    Rail Replacement Bus Map - Wivelsfield
• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available