Station Details for Whitwell (Derbyshire)

Station Alerts

No station alerts

Step-free category: Category B1
Category B
Platform 1 has level step free access, Access to platform 2 is via a ramped footbridge, this has a shallow gradient.
This station has tactile paving at the edge of each platform.
Helpline: Yes
Help Points:
none
Induction Loop: Induction loops are only in Help Points
Accessible Toilets: No
Changing Places: No
Staff Assistance:
Assistance provided by on-train staff.
Train Ramp:
Tactile Paving:
Wheelchairs Available: No
Passenger Assistance:
- Platform
  .
  Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Staff Help:
Assistance provided by on-train staff.
Mobility set down:
Accessible ticket counters:
Accessible ticket machines:
- Ticket buying and collection on Platform 1. There is limited space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
Printed local info: There is printed information available

Station operator: East Midlands Railway
Ticket office:
Ticket machines:
- Ticket buying and collection on Platform 1
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Unstaffed
Toilets:
Baby changing available: No
Transport links:
- Replacement Bus.
  In the station car park.
- Bus.
  Information to plan your onward journey is available in a printable format here
CCTV available: Yes
WiFi available:
Refreshments:
Shops:
Luggage storage: No
Lost property: No
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
- Accessible parking
Taxi rank available: No
Customer information screens: