Station Details for Yarm

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  This station is category A. Ramped access is provided from the station entrance to all platforms. This station is unstaffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.

  Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.

• : A
• Helpline:

  This station is unstaffed. Assistance to board and alight the train can be provided by the Conductor. The Conductor is usually positioned at the rear of the train. We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train by making yourself known to the Conductor when your train arrives, or by using a help point.

  Customers requiring assistance to navigate through the station are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.

• Help Points:

  A Help Point is available on the platform to contact a member of our team in an emergency or for information. When using the Help Point our CCTV will be monitoring your position for the duration of the call.

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
• Train Ramp: Ramps are available on the train to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Platform

    Because this station is unstaffed, customers should wait on the platform and make themselves known to the train crew when the train arrives.

• Drop-off / pick-up points:
• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  To speak to a member of our team, please call: 0345 600 1671.

Station General information

• Station operator: TransPennine Express
• Ticket office:
• Ticket machines:
  • Ticket buying and collection
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Unstaffed
• Information from staff:
  • Yes - from help point
• Staff assistance:
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Replacement bus services will depart from the station car park.

    For more information, please see here.

  • Bus.

    Information to plan your onward journey is available in a printable format here

• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Yarm station

• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: No
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 10 spaces. Lockers, Stands.

  Car park

• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:47
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available