Station Details for Whitechapel

Station Alerts

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Step-free category: Category A
Step-free access available to train available on all platforms, including London Underground, except southbound London Overground platform which requires a manual boarding ramp.
Boarding ramps and / or mini ramps available’
For more information visit https://tfl.gov.uk/transport-accessibility/wheelchair-access-and-avoiding-stairsFor information about step-free access at London Underground stations and which stations have boarding ramps and mini ramps available see the Step-free Tube guide
Helpline: Yes
Help Points: 1
Induction Loop: Induction loops are only in Help Points
Accessible Toilets: Yes
Changing Places: No
Staff Assistance: 1
Train Ramp:
Tactile Paving:
Wheelchairs Available: Yes
Passenger Assistance:
- Meeting point shown on station map.
  .
Staff Help: 1
Mobility set down: 1
Accessible ticket counters:
Accessible ticket machines:
- Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
Printed local info:

Station operator: London Underground
Ticket office:
Ticket machines:
- Ticket buying and collection
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Full Time
Toilets:
- Toilet. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
Baby changing available: No
Transport links:
CCTV available: Yes
WiFi available:
Refreshments:
Shops:
Luggage storage: No
Lost property: No
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
Taxi rank available: No
Customer information screens:
- Announcements
- Arrival Screens
- Departure Screens